Pricacy policy

Introduction & Scope

Effective Date: [2025/07/10]

Welcome to Go Canada Trails! We understand that your privacy is important, and we’re committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit or use services on www.gocanadatrails.com.

This policy applies to all visitors, users, and others who access our website. By using Go Canada Trails, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

We collect information in two main ways:

Information You Provide Directly

When you interact with our website, you may voluntarily provide:

  • Contact Information: Name, email address, phone number
  • Account Details: Username, password (encrypted)
  • Payment Information: Credit card details (processed securely through third-party providers)
  • Communications: Messages, comments, reviews, or feedback you send us
  • Newsletter Subscriptions: Email address and preferences
  • Survey Responses: Optional information you provide in questionnaires

Information Collected Automatically

When you visit www.gocanadatrails.com, we automatically collect:

  • Device Information: Browser type, operating system, device type, screen resolution
  • Usage Data: Pages visited, time spent, links clicked, search queries
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking: Session IDs, preferences, and analytics data
  • Log Data: IP address, access times, referring websites

How We Use Your Information

We use your personal information to:

Provide and Improve Our Services

  • Display relevant trail information and travel content
  • Process bookings and reservations through partner platforms
  • Respond to your questions and support requests
  • Send newsletters and updates (with your consent)

Personalize Your Experience

  • Remember your preferences and settings
  • Recommend trails and destinations based on your interests
  • Customize content to your geographic location

Business Operations

  • Analyze website performance and user behavior
  • Improve our content and user experience
  • Detect and prevent fraud or security issues
  • Comply with legal obligations and regulations

Marketing and Communications

  • Send promotional emails about new trails and features (you can opt-out anytime)
  • Share travel tips and seasonal updates
  • Notify you about changes to our services or policies

Cookies & Tracking Technologies

We use various types of cookies to enhance your experience:

Essential Cookies

Purpose: Enable basic website functions like page navigation and secure areas
Can be disabled: No (required for site operation)

Performance Cookies

Purpose: Help us understand how visitors use our site through analytics
Can be disabled: Yes

Functionality Cookies

Purpose: Remember your preferences and personalize your experience
Can be disabled: Yes

Advertising Cookies

Purpose: Deliver relevant ads and track campaign effectiveness
Can be disabled: Yes

Managing Cookies

You can control cookies through your browser settings:

  • Accept or reject all cookies
  • Delete existing cookies
  • Set preferences for specific websites

Note: Disabling certain cookies may limit website functionality.

Third-Party Sharing

We share your information with trusted partners to provide better services:

Service Providers

  • Payment Processors: Stripe, PayPal (for secure transactions)
  • Email Services: Mailchimp (for newsletters)
  • Hosting Providers: [Hosting provider name] (for website operation)

Analytics Partners

  • Google Analytics: To understand website usage
  • Hotjar: For user experience insights

Advertising Partners

  • Google AdSense: To display relevant ads
  • Amazon Associates: For affiliate product recommendations

Booking Platforms

  • Booking.com, Hotels.com: When you make reservations through our links

We only share the minimum information necessary and require all partners to protect your data according to industry standards.

User Rights & Choices

You have the following rights regarding your personal information:

Access Your Data

Request a copy of the personal information we hold about you.

Correct Your Information

Update or correct inaccurate data in your account.

Delete Your Data

Request deletion of your personal information (subject to legal requirements).

Restrict Processing

Limit how we use your data in certain circumstances.

Data Portability

Receive your data in a structured, machine-readable format.

Opt-Out Options

  • Marketing Emails: Click “unsubscribe” in any email or contact us
  • Cookies: Adjust your browser settings
  • Targeted Advertising: Use opt-out tools like www.aboutads.info

How to Exercise Your Rights

Email us at info@gocanadatrails.com with your request. We’ll respond within 30 days.

Data Retention

We keep your information only as long as necessary:

  • Newsletter Subscriptions: Until you unsubscribe
  • Account Information: Until you request deletion
  • Booking Records: 7 years (for legal and tax purposes)
  • Analytics Data: 26 months
  • Customer Support: 3 years after last interaction

Security Measures

We take your security seriously and implement:

Technical Safeguards

  • HTTPS Encryption: All data transmitted is encrypted
  • Secure Servers: Protected data centers with regular backups
  • Password Protection: Encrypted storage of all passwords
  • Regular Updates: Security patches and software updates

Organizational Measures

  • Access Controls: Limited employee access on a need-to-know basis
  • Training: Regular privacy and security training for our team
  • Incident Response: Procedures to handle any data breaches promptly

While we use industry-standard security measures, no internet transmission is 100% secure. We encourage you to use strong passwords and be cautious when sharing personal information online.

International Transfers

Go Canada Trails operates globally, and your information may be transferred to and processed in countries outside your own, including:

  • United States: Where many of our service providers are located
  • European Union: For users accessing from EU countries

We ensure appropriate safeguards are in place for international transfers:

  • Standard Contractual Clauses: With all data processors
  • Privacy Shield: Where applicable
  • Adequacy Decisions: Following regulatory guidance

Children’s Privacy

Go Canada Trails is intended for users aged 16 and older. We do not knowingly collect personal information from children under 16.

If you’re a parent or guardian and believe your child has provided us with personal information, please contact us at info@gocanadatrails.com. We will promptly delete such information from our records.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

  • We’ll update the “Effective Date” at the top
  • For significant changes, we’ll notify you via email or website banner
  • Your continued use after changes means you accept the updated policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

We’re here to help with any privacy concerns or questions:

Email: info@gocanadatrails.com
Response Time: Within 48 hours

Mailing Address:
Go Canada Trails
[Djelfa]
[Djelfa, DJELFA-DAYA, 17008]
Algeria

For privacy-specific inquiries, please include “Privacy Request” in your subject line.

Thank you for trusting Go Canada Trails with your information. Happy trails!